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Client in Ohio writes:
What I liked most and thought would be of the greatest assistance to me would be the ability to sort the weekly transaction reports by either name or account number. The flash reports are also a value added service allowing for quick monthly comparisons and negating the need for me to keep my own spreadsheets and entering the information on a monthly basis. I believe you have the best and easiest reporting system in the industry with NetVision.
Retention Manager
Client in Minnesota writes:
Just wanted to share with you that our recoveries were up more than $135,000 last year versus the previous year. The number of recoveries for 2002 was up 1.26% from 2001.
Thanks to your team for all the hard work -- looking forward to another successful year this year!
Customer Retention Manager
Client in La Junta, CO writes:
I use the NetVision to be able to help customers clear debts and track information for them and this has been a wonderful tool.
Client in Yucca Valley, CA writes:
It can~~t be easier !
Client in Nashville, TN writes:
The way you do business from a client aspect is good. Everyone is so helpful when we call or email them
Client in Warren, MI writes:
My experience with the company is sterling as far as my part is concerned.
Client in Newnan, GA writes:
I have always had a wonderful relationship with all CMI associates. Their quick responses to my call, etc. are excellent.
Client in Plattsburgh, NY writes
From my position I have really no complaints I am totally satisfied plus some
Client in Tallahassee, FL writes:
I love NetVision...it is so much easier to update info than having to e-mail or make phone calls. If I do have to e-mail or call my rep, she is always very pleasant to deal with and is very good at what she does.
Client in Tallahassee, FL writes:
It is very easy to work with CMI. I work with two other collections groups that are not nearly as easy to update information or search for information with.
Client in Houma, LA writes:
Someone is always there to answer questions or explain charges. My phone calls and emails are always answered.
Client in Nashville, TN writes:
The relationships between Kim, Ryan and our collection group we think are great. They help us in every way possible.
Client in Tallahassee, FL writes:
I hear complaints from customers that CMI is too "bulldog-like" in it~~s incessant pursuit of collections. That, to me, is the sign of a good collections group. Keep it up!
Client in Baltimore, MD writes:
Keep Up the Good Work Guys!!!!!!!!!!!!!!!
Client in MD writes:
My experience with CMI has been extremely nice. I have had nothing but great things to say about the people I have to deal with. They are all very helpful.
Client in Newnan, GA writes:
I have never had a bad experience with the CMI staff.
Client in Albuquerque, NM writes:
You are constantly improving your ways of receiving info and making it easier
Client in Lenexa, KS writes:
I didn~~t know Collections was supposed to be ~~fun~~, but I have definitely had a pleasant experience working with CMI.
Client in North Bay Village, FL writes:
Strength = serve others. Need improvement = excellence (only as it relates to improving the CSG interface). We could not ask for a better rep or better customer service for our customers.
Client in Canton, GA writes:
Strength - Excellence - exceptional customer service and team work !! Needs improvement - Fun - come have lunch with us !!
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