NetVision Troubleshooting

  Minimum Requirements:


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Internet Explorer 5.5 or above. (see note below)
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Browser capable of 128 bit encryption. (see note below)
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Firewall access to Secure Sockets Layer (SSL) TCP port 443

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"Cookies" allowed in browser settings.

  • Access to the NetVision system is protected by "Secure Socket Layers" or SSL.   This facility encrypts all data passed between your computer and Credit Management, preventing anyone who may intercept the transmission from interpreting the data.  This is the same data encryption technique used to protect your online credit card transactions.  Your network administrators can permit or deny access to TCP port 443, which is the one used for SSL transactions.  If you cannot open a secure session to NetVision, it may be because your corporate security policy has denied this access.  Please contact your network administrator and request access to TCP port 443.

  • 128 bit data encryption is one of the strongest types of data encryption available.   Roughly speaking, it is 309,485,009,821,345,068,724,781,056 stronger than 40 bit encryption.  And, it is required to properly protect the sensitive information available via NetVision.  If you have an older browser version that does not support 128 bit encryption, you must upgrade to a newer version that does.

  • "Cookies" are bits (crumbs) of information written to your computer by various web sites you visit.  These "cookies" allow the web site to maintain information about your visit, such as the last time you visited, or your name.   Cookies can only be read by the web site which created them.  They are generally used to make your web visit a more pleasurable experience.  While most default browser settings allow cookies, this setting can be turned off by a user.  Allow cookies must be "On" to use NetVision.

  • Note:  Other browsers are supported, but they must support RFC1867.  Check with your browser vendor to see if they support this standard.

  • This site is optimized for Internet Explorer V5.5 or above. You can download it by clicking on the link below.  CMI strongly recommends you use the 128 bit SSL version of the web browser for maximum security.

If you have any additional questions, please call the CMI HelpDesk at 1-800-377-7793.

      


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