Our Approach


All collections are not equal. Different portfolios require different treatment plans to garner the best results. CMI has a long history of experience in first and third party collections. This experience translates into superior performance for our clients.

CMI is Different

It is conventional wisdom that all collections agencies operate alike and that to get the most from your collection agency, you must “keep them motivated”. This may be true when your collection agency is constantly receiving new “portfolios” of business from various divergent markets. With CMI this is not the case.  

We have learned over our long experience with this type of collection that persistence, consistency and a firm but fair collection approach yields the best results for our agency and for our clients.

CMI gets the most from the accounts because of our system and the consistency of our work effort over the entire portfolio. We are constantly testing new methods in order to increase our collection results. There is no question that collecting for our targeted industry clients requires a knowledge of their specific business and a willingness to apply systematic processes, which run counter to the collective wisdom of most traditional collection agencies.

 


 

 


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