Revenue Realized

A professional & innovative approach to the age-old problem of debt recovery.

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Call Center Solutions

Leverage our Industry Leading Processes and Tools

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Our employees take an owner’s view as they do their jobs every day.

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Industry Expertise

Since 1985, CMI has successfully partnered with its customers in the telco, cable, medical, utility and government sectors with innovative and industry leading solutions in debt recovery and call center outsourcing.

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Compliance Specialists

CMI understands that your brand image is invaluable. We protect our client’s brand through exhaustive compliance programs and data security initiatives.

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Why The CMI Group?

Our customized, innovative and value-added solutions differentiate us from the pack. Our proven performance is our scorecard. Continuous improvement is our commitment.

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Our Solutions

We enable organizations to focus on their core operations

CMI provides customized, best in class, outsourced call center solutions that enhance brand image, customer loyalty, accelerate cash flow, generate revenue and provide solutions for companies of all sizes.

The CMI Group
"I have worked at The CMI Group for a year and really feel like a part of a family - this is my home away from home. To be cared about from the top down is a great feeling. I know that me being successful is a goal for everyone here." Rachel, May 2015
"I have never worked for a company that feels like working with my family. In the good sense. :-) We all work hard and are recognized for doing so. I have the freedom to think outside the box and have all thoughts considered." Rogelia, May 2015


The CMI Group is a 100% employee-owned company that is always in search of quality individuals who want to be part of our team. We have excellent opportunities in areas including financial, sales, administrative, phone operators & technical positions.

The CMI Group
Locations Corporate Headquarters
4200 International Parkway
Carrollton, TX 75007

One Main Place
1201 Main St.
Dallas, TX 75202

7381 Airport View Drive SW
Rochester, Minnesota 55902
Contact Us Main: 1-800-377-7713
Collections: 1-800-377-7789