Our Leadership
Below you will find the CMI Executive Team bios:
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Carrie Finney
President & CEO
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Matt Ernst
Chief Information Officer
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Linda Wright
Chief Human Resources Officer
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Steve Solomon
Chief Operating Officer
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Chris Rand
Chief Business Development Officer
Carrie Finney - President & CEO
Client advocate, dog lover, movie enthusiast
Carrie Finney is the President and CEO for The CMI Group. Carrie began her career with CMI in 1998 as Accounting Manager and through the years has held the position of Controller, Vice President of Finance, promoted to CFO in 2008, President in January 2012, and CEO in 2022. Carrie came to CMI with seven years of corporate accounting experience. Carrie is active in the American Collectors Association (ACA), serving on various committees and having served as a director for the Texas unit. She received her Bachelors of Science degree from the University of Texas at Dallas and is a Certified Public Accountant.
Matt Ernst - Chief Information Officer
Technology wizard, Illinois native, work-aholic
Matt has more than 25 years of technology experience with customers in the banking, insurance, telecommunications, and cable industries. His background includes custom solutions while providing outsourced services utilizing various technologies with a strong focus on business intelligence. Matt graduated from Millikin University with a Bachelor of Science degree.
Linda Wright - Chief Human Resources Officer
Employee sponsor, mom, knitter
Linda leads and assists in human resource issues, employee relations, recruiting, benefits, payroll and administrative functions. She has been with The CMI Group since 1995 starting as a collector and Supervisor for the call center while completing her degree at the University of Texas in Arlington. Once the opportunity to move into Human Resources presented itself, she jumped into the role of corporate recruiter and HR generalist for three years, later Director and most recently as Vice President. Her experience of having worked either in or directly with all areas of the company gives Linda a unique insight into the hiring needs and challenges each manager faces daily.
Steve Solomon - Chief Operating Officer
Problem Solver, Philly Guy, Trivia Buff
Steve Solomon serves as Chief Operating Officer to The CMI Group and is responsible for managing all aspects of the company’s Operational performance. Steve is a 30 year veteran of both the ARM & BPO industries having held Executive leadership positions with several Top 5 Global Call Center service providers. His competitive spirit and innovative approaches to solving challenges and building long-standing client partnerships creates a truly collaborative environment.
Chris Rand - Chief Business Development Officer
Change Leader, Family Man, Model Aviation Enthusiast
Chris Rand serves as Chief Business Development Officer to the CMI Group and is responsible for all aspects of sales and business development. He has 20 years of technology sales and consulting experience with Fortune 500 firms specifically driving growth in the banking, mortgage, financial services, and technology sectors. Chris, a dynamic change leader, is known for crafting successful strategic visions and building high performances cultures in global firms to achieve sustainable revenue growth and increased profitability. He holds undergraduate degrees in Business Administration and Philosophy from St. Anselm College and an MBA from Golden Gate University.