First Party Solutions

The changing market and an increase in financial obligations has led many customers to neglect their financial responsibilities.

Companies have many choices as to how they manage their delinquent and charged off debt portfolios; such as, having an internal collections team, working with third parties, selling the debt to debt buyers or engaging the court system.

Collection strategists must leverage the available options to optimize its resources, maintain the brand, and increase recovery while remaining compliant.

As your partner, The CMI Group offers our Retail, Auto and Banking clients the highest degree of integrity and professionalism.

Our program includes:

  • Inbound and outbound contact services
  • Customer care programs
  • Payment reminders
  • Omni-channel communication (Talk, Email, Text, Chat)
  • First party accounts receivable management

We strengthen Relationships to achieve optimal performance results for our clients.

We believe there is power in relationships and that success occurs when individuals collaborate on a common objective. The CMI Group is dedicated to building the trust and bonds that deliver positive results for both you and your consumers.


The CMI Group is a 100% employee-owned company that is always in search of quality individuals who want to be part of our team. We have excellent opportunities in areas including financial, sales, administrative, phone operators & technical positions.

The CMI Group
Contact Us Texas Offices: 1-800-377-7713
Collections: 1-800-377-7789