First Party Solutions
Toll collection costs on existing toll roads exceeds 10% of revenues.
As tolling usage is set to double in less than 10 years, recovering unpaid tolls requires a solid support structure. New tolling technologies may offer many benefits; but these benefits increased toll violations which have resulted in millions of uncollected toll fees nationwide
No single solution is right for every new or existing Toll Authority.
The CMI Group can provide recoveries expertise, technology, and knowledge of the industry through staff experience to assist toll authorities with developing efficient and effective solutions.
Our program includes:
- Inbound and outbound contact services
- Customer care programs
- Payment reminders
- Omni-channel communication (Talk, Email, Text, Chat)
- Debtor screening
We strengthen relationships to achieve optimal financial results for our clients.
We believe there is power in relationships and that success occurs when individuals collaborate on a common objective. The CMI Group is dedicated to building the trust and bonds that deliver positive results for both you and your consumers.