Accounts Receivable Solutions

Utility companies are working within an increasingly competitive environment of privately and publicly owned companies, enduring decreasing budgets and higher costs of doing business.

Compound these circumstances and utility companies are increasingly faced with delinquent or non-paying accounts. Debt collection recovery requires more time, patience and a specialized workforce to assist utility companies with maintaining a positive relationship with their customers.

Our proven strategies maximize your revenue and provides top quality service to you and your customers.

The CMI Group understands that customizable solutions are a must in order to meet the unique requirements of the regulated and deregulated utility industry. We help our clients manage their Accounts Receivable and Customer-Centric Solutions through the following services:

  • Customer retention
  • 3rd party collections
  • Back office support
  • Multilingual support
  • Omni-channel communication (Talk, Email, Text, Chat)
  • Disaster recovery and other rollover services
  • Warehouse

We build productive relationships that deliver optimum results for our clients.

The CMI Group delivers outstanding accounts receivable management and positive relationships to both our clients and their customers. We believe that superior performance outcomes occur when individuals are engaged in respectful, productive relationships.


The CMI Group is a 100% employee-owned company that is always in search of quality individuals who want to be part of our team. We have excellent opportunities in areas including financial, sales, administrative, phone operators & technical positions.

The CMI Group
Contact Us Texas Offices: 1-800-377-7713
Rochester Office: 1-800-205-0227
Collections: 1-800-377-7789