Revenue Cycle Management

Our revenue cycle management (RCM) solution can reduce the cost to collect, accelerate payer and patient reimbursement, and improve workflow and productivity. CMI utilizes a state-of-the-art omni-channel system that provides hospitals and physician practices with above-and-beyond service which controls cost and increases patient satisfaction.

We combine the power of our leading cloud contact center with other world-class products to provide our clients with the following RCM solutions:

  • Scheduling
  • Pre-registration/patient admission
  • Point of service collections
  • Insurance discovery & eligibility verification
  • Charge entry
  • Electronic health record management/legacy system workdown
  • Claim adjudication
  • Insurance billing submission & follow up
  • Payment posting
  • Appeals/denial management
  • Zero balance review/underpayment identification & recovery
  • Self pay recovery
  • Credit balance auditing
  • Bad debt process

We offer proven and customizable RCM solutions that span the continuum of healthcare services from pre-service coverage to patient billing inquires to self pay recovery.

Our customizable RCM solutions service:

We believe there is power in relationships and success occurs when individuals collaborate on a common objective. The CMI Group is dedicated to building the trust and bonds that deliver positive results for you and your consumers.


The CMI Group is a 100% employee-owned company that is always in search of quality individuals who want to be part of our team. We have excellent opportunities in areas including financial, sales, administrative, phone operators & technical positions.

The CMI Group
Contact Us Texas Offices: 1-800-377-7713
Collections: 1-800-377-7789