Revenue Cycle Management
Our revenue cycle management (RCM) solution can reduce the cost to collect, accelerate payer and patient reimbursement, and improve workflow and productivity. CMI utilizes a state-of-the-art omni-channel system that provides hospitals and physician practices with above-and-beyond service which controls cost and increases patient satisfaction.
We combine the power of our leading cloud contact center with other world-class products to provide our clients with the following RCM solutions:
- Pre-registration/patient admission
- Point of service collections
- Insurance discovery & eligibility verification
- Charge entry
- Electronic health record management/legacy system workdown
- Claim adjudication
- Insurance billing submission & follow up
- Payment posting
- Appeals/denial management
- Zero balance review/underpayment identification & recovery
- Self pay recovery
- Credit balance auditing
- Bad debt process
We offer proven and customizable RCM solutions that span the continuum of healthcare services from pre-service coverage to patient billing inquires to self pay recovery.
Our customizable RCM solutions service:
- Healthcare Systems
- Multi-Specialty Physician Practices
- Medical Centers
- Public and Private Hospitals
- Rural Healthcare
We believe there is power in relationships and success occurs when individuals collaborate on a common objective. The CMI Group is dedicated to building the trust and bonds that deliver positive results for you and your consumers.