Utility Customer Acquisition

In the dynamic world of deregulated markets, competition is fierce and utility customer acquisition is the lifeblood of success. The CMI Group has an outreach solution is specifically designed for utility retailers. Our platform combines state-of-the-art technology, data-driven insights, and unparalleled industry expertise to empower your business with the tools you need to grow your customer base, outperform your competition, and thrive in this ever-changing industry.

Gain New Utility Customers

Elevate your customer acquisition game with CMIs comprehensive omnichannel outreach solution, specifically designed to help you reach and convert new utility customers. By leveraging the power of cutting-edge targeting techniques, we tailor messaging to each customer segment and their preferred communication channel, significantly increasing the likelihood of conversion.

Securing Renewals

At The CMI Group, we understand that retaining existing customers is just as crucial as acquiring new ones. That's why we've developed a contract renewal outreach program to keep your customer base loyal and engaged. Our proactive approach ensures timely reminders, fosters lasting relationships, and drives impressive renewal rates. Powered by our omnichannel communication strategy, we connect with customers approaching the end of their contract and secure the next term. Don't let valuable customers slip away - fortify your growth with CMI's innovative contract renewal outreach solution and check out CMI’s customer retention solution for delinquent customers.

Win Back Customers

Win back lost customers with CMI’s outreach expertise! Our platform leverages sophisticated data analysis to identify and prioritize high-value, lost customers who are most likely to return. By understanding the reasons for their departure, we create highly targeted and personalized win back campaigns that address their concerns, showcase our improvements, and present compelling offers tailored to their needs. With our multichannel outreach strategy, we ensure your message reaches them at the right time and place, convincing them to return to your service.

Key Features:

Industry-Specific Expertise:

Our team of seasoned professionals possesses extensive knowledge of the deregulated utility market, ensuring that our solution is crafted to address the unique challenges you face. We understand the intricacies of navigating this complex landscape and are committed to helping you thrive.

Advanced Targeting Techniques:

Harness the power of big data with our cutting-edge targeting techniques. CMI’s proprietary algorithms analyze customer demographics and market trends to identify and prioritize the highest-potential leads for your business. Say goodbye to wasted effort and hello to increased conversion rates.

Multichannel Approach:

Our platform integrates seamlessly with various communication channels, including SMS text messaging, email, and live voice. Leverage the power of omnichannel marketing to reach your target audience where they're most receptive and boost your chances of conversion.

Comprehensive Reporting and Analytics:

Stay informed and in control with our advanced reporting and analytics capabilities. Our platform provides real-time data on your campaign performance, customer insights, and industry trends, enabling you to make data-driven decisions and optimize your marketing strategy.

Unmatched Customer Support:

Our dedicated client services team is available around the clock to provide expert guidance, answer questions, and address any concerns. We're more than just a service provider - we're your partner in success.


Ready to revolutionize your customer acquisition strategy? Experience the transformative power of CMI’s utility customer acquisition program and watch your customer base, revenues, and market share soar to new heights. Contact us today to learn more about how The CMI Group can unlock your full potential today.


The CMI Group is a 100% employee-owned company that is always in search of quality individuals who want to be part of our team. We have excellent opportunities in areas including financial, sales, administrative, phone operators & technical positions.

The CMI Group
Contact Us Texas Offices: 1-800-377-7713
Collections: 1-800-377-7789