White Papers, eBooks, Infographics, Articles & Checklists

  • Healthcare eBook

    Top 4 Criteria to Consider when Choosing a Revenue Cycle Partner

  • Healthcare Infographic

    5 Key Revenue Cycle Takeaways

  • Toll Authority Infographic

    5 Key Toll Authority Facts

  • Omni-Channel & The Customer Experience Infographic

    A personalized customer experience, building connections, and reducing customer friction while maximizing revenue are critical objectives for organizations as they move toward the era of customer-centricity.


Services & Solutions

  • Telecommunications

    The CMI Group provides tier best performance in 1st Party Receivables Management, Customer Service, and 3rd Party Collections.

  • Healthcare

    The CMI Group has been providing unique and effective solutions in Revenue Cycle and Accounts Receivable Management for Healthcare Industry.

  • Healthcare Pre-Service Solution

    The CMI Group has innovative and responsive multi-channeled, on-demand care contact strategies help consumers become engaged patients, then customers for life.

  • Healthcare Extended Business Office

    The CMI Group offers proven and customizable extended business office solutions that span the continuum of healthcare.

  • Healthcare Self Pay Solutions

    The CMI Group provides patient-focused solution can strengthen your cash flow, reduce AR days, and improve financial assistance capture, resulting in higher collection rates.

  • Healthcare Claim and Denial Management

    The CMI Group seamlessly represents healthcare clients while managing aspects of revenue cycle prior to bad debt charge off.

  • Healthcare Legacy System Work Down

    The CMI Group provides patients, clinicians, and staff peace of mind, with less budget burden and staff burn out.

  • Healthcare Accounts Receivable Management

    The CMI Group has collection process can significantly increase overall collections, self pay collections, and reduce AR.

  • Toll Authority Solutions

    The CMI Group has experience and knowledge that has allowed us to support our clients in implementing efficient and effective solutions.

  • Utility Solutions

    The CMI Group has significant experience with gas, power, and water providers and the many regulatory bodies that oversee them.

  • Omni-Channel Solutions

    Consumers want to engage with your business on the channel of their choice. The CMI Group delivers innovative customer service in a relationship-focused way to increase revenue and improve the customer experience.

  • The CMI Group's Contact Center and Customer Care Capabilities Statement

    The CMI Group is a Contact Center and Customer Care service provider. We provide a robust offering of business process outsourcing (BPO), contact/call center offerings along with cutting edge omnichannel capabilities.



The CMI Group is a 100% employee-owned company that is always in search of quality individuals who want to be part of our team. We have excellent opportunities in areas including financial, sales, administrative, phone operators & technical positions.

The CMI Group
Contact Us Texas Offices: 1-800-377-7713
Collections: 1-800-377-7789